from data to decions: our operations and services.
For banks and insurances we offer tailored service solutions that make your compliance easy and reliable. Our operations team takes care of everything to do with fraud prevention and processing: from identifying suspicious transactions to the final processing of complaints due to fraud. Whether it’s customer communication, coordination with banks or the technical processing of complaints – we combine many years of experience with precise implementation. We rely on state-of-the-art machine learning models to recognise anomalies at an early stage – and use our expertise to distinguish genuine cases of fraud from harmless anomalies. Our combination of AI-supported alert detection and human expertise ensures fewer false positives and more efficient fraud detection.
our services.
recognition.
- Fraud alerts from transaction monitoring
- Manual fraud alerts: e-mail, workflow, branch
- Customer complaints
Internal enquiries: advisors, AFC and more
analysis & action.
- Alert analysis and immediate measures
- Account blocking, renewal of legitimisation data, blacklisting
- Customer communication: by telephone and in writing
- Interbank communication and callbacks
reporting.
- Regulatory reports: Money laundering, AFC and others
- Investigation, e.g. into fraudulent networks, detection of new patterns
- Preparation of refunds and responses to claims
- Detailed reporting and analysis
whitepaper:
operational efficiency against the fraud epidemic.
Every day, financial institutions face thousands of fraud alerts. Some are real threats, others just noise—but distinguishing between them quickly and accurately is a challenge. What if fraud teams could work smarter, not harder?
Our latest case study, “Operational Efficiency Against the Fraud Epidemic,” uncovers how our AI-supported alert triage and expert fraud analysts reduce false positives, detect emerging fraud patterns, and accelerate decision-making. With real-world insights from our operations, we reveal how to turn compliance into a strategic advantage.
Every day, financial institutions face thousands of fraud alerts. Some are real threats, others just noise—but distinguishing between them quickly and accurately is a challenge. What if fraud teams could work smarter, not harder?
Download now to see how optimized fraud operations can transform financial crime prevention.
how can we help you?
Do you want to know more, about how we can help you and your company to fight fraud and money laundering? Just leave us as message here and we will get back to you asap.